Q&A

 

 
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Q: What is wedding design?

A: Wedding design services include everything from design conception through day-of execution and all the decor details in between. The aesthetics of a wedding are a visual representation of each couple, and we are here to make sure your wedding is both breathtaking and a personal reflection of you and the love of your life.  We also offer design consultation for the bride who needs help conceptualizing the design, but feels confident she can execute it herself! The first consultation hour is free, so let's grab coffee and dream together!

 

Q: What are vintage + specialty rentals?

A: We're so glad you asked. We rent one of a kind décor items that we have carefully picked out to elevate any vision – classic, boho, modern, rustic, you name it! We have hunted through antique markets and estate sales collecting the perfect vintage + specialty decor pieces so that you don't have to. Simply pick out the pieces from our inventory you need to enhance your vision, or better yet let's grab a cup of coffee and chat about how The Copper Quail can bring your vintage visions to life with our Wedding Design services.

 

Q: Will vintage pieces fit into my particular style vision?

A: Absolutely. Whether you are going for a modern, boho, classic, whimsical, or rustic wedding, we will help you pick out the perfect pieces to complement your style. Need some ideas? Let us brainstorm with you!   

 

Q: I found exactly what I was looking for! How do I reserve it?

A: We're so glad! Because many of our items are unique, they ought to be reserved as early as possible. Simply jot down the items you are interested in and send us an email at thecopperquail@gmail.com with your list and the date of your event. We will get back to you promptly with availability information.  

 

Q: How long can I rent pieces for? 

A: Our prices are based off a rental period of 1-3 days. If you need more time, just let us know.

 

Q: Do you deliver?

A: We absolutely deliver! Our delivery fee starts at $125 for deliveries within Cleveland/Chattanooga area, and increases based on mileage and size of the rental package.  Some items require delivery, but others can be picked up at our location in Cleveland, TN if you prefer. Shoot us an email if you'd like more info!

 

Q: how does reservation and payment work?

A: We require a 50% non-refundable deposit to be paid in order to reserve our one-of-a-kind pieces for your special date. The remaining 50% will be due 30 days prior to your event, along with a 10% wear and tear fee. 

 

Q: Do I have to return tableware items cleaned?

A: We provide all of our vintage dishes and glassware clean and ready to use. After use, rentals must be thoroughly wiped and rinsed to remove all food residue, then placed carefully back into their containers as they were received. Extra cleaning charges will be incurred for not adhering to these guidelines.

 

Q: Oops, we broke something! What now?

A: Things like that happen from time to time. A 10% wear and tear fee is charged on every invoice to cover basic wear and tear, but if any piece is broken, severely damaged, or missing upon return, you will be charged the cost of replacement or repair for that item in addition to the 10% fee. This is usually three to four times the rental cost of an item, but it varies per item. You will be billed for this amount separately.